Privacy Policy

Mahanadaya Universal Consultancy Private Limited

Effective Date: 24 September 2024
Last Updated: 24 September 2026

Mahanadaya Universal Consultancy Pvt. Ltd. (“Mahanadaya”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal data shared with us.

This Privacy Policy explains how we collect, use, process, store, share and protect personal data when you visit our website, submit an enquiry, communicate with us, engage our services, participate in our programmes or otherwise interact with Mahanadaya.

For applicable processing activities, Mahanadaya acts as the Data Fiduciary, meaning the entity that determines the purpose and means of processing personal data.

This Privacy Policy is intended to operate in accordance with applicable Indian data protection and information technology laws, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as and when the relevant provisions become applicable.

1. Scope

This Privacy Policy applies to personal data collected through:

• www.mahanadaya.com

• Website contact and enquiry forms

• Email and business communications

• Consultations and meetings

• Client and prospective client interactions

• Events, webinars, workshops and programmes

• Marketing and communication activities

• Social media and digital platforms through which you interact with Mahanadaya

• Partner, vendor and professional interactions

It applies to website visitors, prospective clients, existing clients, business contacts, partners, vendors, programme participants and other individuals interacting with Mahanadaya.

2. Personal Data We May Collect

The personal data we collect depends upon how you interact with Mahanadaya.

Information You Provide

This may include:

• Name

• Email address

• Telephone or mobile number

• Organisation or company name

• Job title or professional designation

• Business or service requirements

• Services in which you have expressed interest

• Information contained in enquiries or messages

• Information shared during meetings or consultations

• Information required for a specific project or professional engagement

We encourage users not to submit sensitive or unnecessary personal information through general website enquiry forms.

Information Collected Through Website Usage

When you visit our website, certain technical or usage information may be collected, such as:

• IP address

• Browser type

• Device type

• Operating system

• Referring website or source

• Pages visited

• Date and time of access

• Website interactions

• Approximate geographic information derived from technical data

• Website performance information

Such information may be used to maintain website functionality, understand website usage, improve performance and user experience, and protect the security of our website.

3. Why We Process Personal Data

Mahanadaya may process personal data for specified and lawful purposes including:

• Responding to enquiries

• Understanding business requirements

• Providing information about our services

• Preparing proposals, quotations and business communications

• Delivering agreed consulting and professional services

• Managing client relationships

• Providing project and customer support

• Managing workshops, programmes, events and professional engagements

• Improving our website and services

• Measuring website performance and engagement

• Conducting internal business analysis

• Communicating relevant service information, insights or invitations

• Protecting our website and systems

• Preventing fraud, misuse and security incidents

• Fulfilling contractual obligations

• Maintaining business records

• Meeting applicable legal and regulatory requirements

We seek to collect and process only personal data reasonably required for the relevant purpose.

4. Consent

Where consent is the applicable basis for processing personal data, we seek to obtain consent that is informed and connected with a specified purpose.

You may withdraw consent where applicable by contacting Mahanadaya at info@mahanadaya.com.

Withdrawal of consent will not affect processing already lawfully undertaken before the withdrawal.

Certain information may nevertheless need to be retained where required for contractual, legal, regulatory, accounting or legitimate record keeping purposes.

5. Contact Forms and Enquiries

When you submit an enquiry through www.mahanadaya.com, we may collect information such as your name, email address, telephone number, organisation and the information contained in your message.

We use this information primarily to:

• Respond to your enquiry

• Understand your requirements

• Communicate with you

• Recommend relevant Mahanadaya services

• Prepare proposals or initiate business discussions where requested

Submitting an enquiry does not automatically establish a contractual relationship with Mahanadaya.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for website operation, security, functionality, analytics and performance measurement.

Cookies may include:

• Essential cookies

• Functional cookies

• Analytics or performance cookies

• Security related cookies

Where consent is legally required for a particular category of cookies or tracking technology, such technologies should be activated in accordance with applicable consent requirements.

Users can also control or delete cookies through their browser settings. Disabling certain cookies may affect website functionality.

7. Analytics and Website Performance

Mahanadaya may use website analytics, search performance and related measurement technologies to understand how users discover and interact with our website.

These technologies may help us:

• Measure website traffic

• Understand visitor behaviour

• Identify frequently visited content

• Analyse website navigation

• Monitor search visibility

• Identify technical problems

• Improve website performance

• Evaluate digital marketing effectiveness

Where reasonably possible, information is analysed in aggregated or non directly identifying form.

8. Marketing Communications

Where permitted by applicable law or based on appropriate consent, Mahanadaya may send communications relating to:

• Services

• Business insights

• Events

• Workshops

• Programmes

• Company updates

• Relevant professional opportunities

You may opt out of promotional communications at any time by using an unsubscribe option, where provided, or by contacting info@mahanadaya.com.

Service related, contractual or essential business communications may continue where necessary.

9. Sharing of Personal Data

Mahanadaya does not sell personal data.

We may share personal data only where reasonably necessary with:

• Authorised employees or team members

• Consultants and professional advisers

• Website hosting providers

• Website and technology service providers

• Email and communication service providers

• Analytics providers

• Marketing or digital service providers working on our behalf

• Vendors necessary for delivering an agreed service

• Event or project partners where appropriate

• Government authorities, courts, regulators or law enforcement agencies where required by law

Service providers receiving personal data are expected to process it only for appropriate purposes associated with the services they provide.

10. Third Party Websites

The Mahanadaya website may contain links to third party websites, publications, social media platforms, partner websites and other external resources.

External websites operate independently and may maintain their own privacy policies.

Mahanadaya does not control the privacy or security practices of third party websites. Users should review the applicable privacy policy before providing personal information to an external website.

11. Data Security

Mahanadaya takes reasonable technical and organisational measures designed to protect personal data from:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Unauthorised disclosure

• Destruction

Access to personal data is restricted, where reasonably practicable, to persons who require such information for legitimate business purposes.

Our service providers are also expected to maintain appropriate security and confidentiality standards.

No method of internet transmission or electronic storage can, however, be guaranteed to be completely secure.

12. Personal Data Breaches

If Mahanadaya becomes aware of a personal data breach affecting information under its control, we will assess the incident and take appropriate containment, remediation and notification measures in accordance with applicable legal requirements.

13. Data Retention

Mahanadaya retains personal data only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may depend upon:

• The nature of our relationship with you

• The purpose for which information was collected

• Contractual requirements

• Legal and regulatory requirements

• Accounting and record keeping requirements

• Dispute resolution requirements

• Establishment or defence of legal claims

Where personal data is no longer reasonably required, it may be securely deleted, anonymised or otherwise disposed of, subject to applicable legal requirements.

14. Your Rights

Subject to applicable law and the relevant provisions being in force, you may have rights relating to your personal data, including the right to:

• Request information about personal data being processed

• Request correction of inaccurate personal data

• Request completion or updating of personal data

• Request erasure of personal data where applicable

• Withdraw consent where processing is based on consent

• Raise a grievance concerning the processing of personal data

• Exercise other rights available under applicable data protection law

Requests may be subject to reasonable verification of identity and applicable legal requirements.

15. Exercising Your Rights

To make a privacy related request, please email:

info@mahanadaya.com

Please provide sufficient information for us to understand your request and reasonably verify the personal data concerned.

We will review and respond to valid requests in accordance with applicable legal requirements.

16. Grievance Redressal

For concerns or grievances regarding the processing of personal data, please contact:

Privacy and Grievance Contact
Mahanadaya Universal Consultancy Pvt. Ltd.
Email: info@mahanadaya.com

We will endeavour to acknowledge, review and resolve legitimate privacy concerns in accordance with applicable legal requirements.

17. Children’s Personal Data

Mahanadaya’s website and general consulting services are primarily intended for businesses, institutions, entrepreneurs, professionals and adult users.

Where Mahanadaya processes personal data relating to a child in circumstances governed by applicable data protection law, we will seek to comply with applicable requirements concerning consent and protection of children’s personal data.

We do not knowingly use children’s personal data for targeted advertising or behavioural monitoring where prohibited by applicable law.

18. Client Data and Confidential Information

In the course of providing consulting, marketing, branding, communications, analytics, digital, technology or other professional services, clients may provide Mahanadaya with information necessary to perform an agreed engagement.

Such information may include business information, documents, datasets, marketing materials, access credentials or other information relevant to the project.

Mahanadaya seeks to handle such information in accordance with:

• Applicable contractual terms

• Confidentiality obligations

• The agreed scope of work

• Reasonable information security practices

• Applicable data protection requirements

Where Mahanadaya processes personal data on behalf of a client, additional responsibilities may be governed by the applicable agreement or scope of work.

19. International Processing

Certain technology platforms or service providers used to operate our website or deliver services may process information using infrastructure located outside India.

Where applicable, such processing will be handled subject to applicable legal requirements relating to the transfer or processing of personal data outside India.

20. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Applicable laws or regulations

• Our business operations

• Website technologies

• Services

• Data processing practices

The latest version will be published on www.mahanadaya.com with the revised “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

21. Contact Information

For questions, requests, grievances or concerns regarding this Privacy Policy or Mahanadaya’s processing of personal data, please contact:

Mahanadaya Universal Consultancy Pvt. Ltd.

Address:
C9/9140, Vasant Kunj
New Delhi 110070
India

Email: info@mahanadaya.com

Website: www.mahanadaya.com